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Terms & Conditions

1. About our terms:

1.1 These terms and conditions of use (Terms) explain how you may use this website and any of its Content (Site). These Terms apply between Juma Al Majid Group (we, us or our) and you, the person accessing or using the Site (you or your). 

1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately. 

2. About us:

2.1 Bettertimes.ae is the e-commerce watches marketplace of Juma Al Majid Co. LLC (Branch), a company registered in the United Arab Emirates with our registered office at Salah Huddin Street, Hor Al Anz Area, Dubai.  

3. Using the site:

3.1 The Site is for your personal and non-commercial use only. 

3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site. 

3.3 We make no promise that the Site is appropriate or available for use in locations outside of the UAE. If you choose to access the Site from locations outside the UAE, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply. 

3.4 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of this page or use the website accessibility tools available at [insert link to accessibility tools]. 

3.5  a condition of your use of the Site, you agree to comply with our Acceptable Use Policy available at acceptable use policy and agree not to: 

  3.5.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically    harmful (such as by way of a denial-of-service attack),             or 

  3.5.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. 

3.6 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law. 

4. Registration and password security 

4.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site. 

4.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time. 

4.3 You are responsible for making sure that your password and any other account details are kept secure and confidential. 

4.4 If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account. 

4.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy

5. Your privacy and personal information 

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at [insert link], which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. 

 

6. Ownership, use and intellectual property rights 

6.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia Content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors. 

6.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit. 

6.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content. 

6.4 Juma Al Majid Group and our other trademarks, such as products and service names found on the Site (collectively the 'Trade Marks') are owned by Juma Al Majid Group, its associate companies, suppliers, business associates or third parties and registered in the UAE and/or elsewhere or unregistered. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission. 

7. Submitting information to the site  

7.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable. 

7.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit. 

8. Accuracy of information and availability of the site 

8.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk. 

8.2 We may suspend or terminate access or operation of the Site at any time as we see fit. 

8.3 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted. 

9. Hyperlinks and third-party sites 

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any Content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk. 

10. Limitation on our liability 

10.1 Except for any legal responsibility that we cannot exclude in law or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any: 

10. 1. 1 losses that were not foreseeable to you and us when these Terms were formed; 

10. 1. 2 losses that were not caused by any breach on our part; 

10. 1. 3 business losses; and 

10. 1. 4 losses to non-consumers. 

 

11. Product descriptions 

11. 1 Please read the product description set out on our Site carefully. Pictures and images of the products or their packaging on our Site are for illustration purposes only. Your products and their packaging may vary slightly from those pictures or images. 

11.2 We cannot guarantee that the colours displayed on your device will match exactly the appearance of your products. The colours of the products displayed on our Site may vary depending on what device you are using and your settings. 

 

12. Prices and Payment 

12.1 Prices for our products are set out on our Site. All prices are in AED (UAE Dirham) and include VAT at the applicable rate. For information on delivery options and costs, see our Delivery & Returns. 

12.2 Prices, product availability and delivery charges may change at any time.  

12.3 We accept payment online using Visa and MasterCard credit/debit cards in AED. Gift cards or discount vouchers are not accepted as a mode of payment for online orders. 

12.4 To minimize the risk of unauthorized access, we encrypt your card data. Once we receive your order, we may request pre-authorization on your card to ensure there are sufficient funds available to complete the transaction. An order will not be confirmed until this pre-authorization check has been completed. Your card will be debited once we have sent you the order confirmation. Cards are subject to validation checks and authorization by the card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of orders. 

12.5 Upon authorization of the payment, by clicking the “Order now” button you are confirming that the card belongs to you and has enough funds or credit facilities to cover the cost of the purchase. 

 

13. Website Transactions 

13.1 We reserve the right to withdraw any of our products from the Site at any time and/or remove or edit any content on this Site at any point in time. We will make our best efforts to always process all orders but there may be exceptional circumstances wherein, we may need to process an order after we have sent you an order confirmation, which we reserve the right to do at any time. 

13.2 We will not be liable to you or any other third party by reason of our withdrawing any product from this Site, whether it has been sold or not, removing or editing any materials or contents on this Site or for refusing to process or accept an order. 

14. Rights of third parties 

No one other than a party to these Terms has any right to enforce any of these Terms. 

15. Variation 

15.1 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations. 

16. Disputes 

16.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page. 

16.2 If a dispute cannot be resolved using our complaint handling procedure and either we or you are unhappy with the outcome, we or you may refer the dispute to court for resolution.  

16.3 Relevant United Arab Emirates law will apply to these Terms and any court proceedings will be subject to the Courts of Dubai which will have exclusive jurisdiction in relation to these Terms. 

 

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